Junttan

Suppliers Online services

Terms of Junttan Shop

These are our terms of Junttan Shop. Please read carefully.

  1. GENERAL

These terms and conditions (“Terms”) govern the use of the Junttan online store and all orders placed through it. By using the online store you accept these Terms and agree to follow them.

We reserve the right to change or update the content of the online store, including changes to prices, product selection or these Terms. In case we make substantial changes to these Terms or Privacy Policy, we aim to notify our Customers in advance on our website.

The online store is targeted for consumers, and not available yet for the companies.

 

  1. OUR CONTACT INFORMATION

Junttan Oy
Business ID:
0207930-6
Matkuksentie 7, 70800 Kuopio, Finland
Online store customer service: junttanshop@junttan.com
https://shop.junttan.com/

www.junttan.oy

 

  1. ORDERS

To place an order, you must meet the criteria set for ordering and give true and accurate information of yourself.

You may submit an order either as a registered customer or without creating an account.

All orders must be placed online. We do not accept orders via phone or email.

We reserve the right to cancel placed orders. A binding order contract will only be formed when we send you an order confirmation confirming the availability and delivery time of your order.

For orders outside the EU, the customer is responsible for any taxes and duties required by their own country. For orders outside the EU we do not charge the Finnish value added tax.

Please note that all discount and promotion codes are personal and cannot be shared or combined with other discounts or offers. Discount or promotion codes will not be deducted afterwards.

Your personal data is saved to our customer register. For more information about the processing of personal data please see our Privacy Policy.

 

  1. PAYMENT TERMS

All prices shown in our online store are in euros.

Customers from non-EU countries are exempt from paying the Finnish VAT, but are responsible for possible customs, local VAT and similar expenses in their own country.

Payment methods

We use Paytrail and Paypal as our external payment services providers.

Paytrail

Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. For reclamations, please contact the website the payment was made to.

Paytrail Plc
Innova 2
, Lutakonaukio 7,
40100 Jyväskylä, FINLAND

Phone: +358 207 181 830
Business ID 2122839-7

With Paytrail the accepted payment methods are Visa, Visa Electron, MasterCard, Eurocard and American Express payments, as well as payments via the following netbanks:

Osuuspankki, Nordea, Sampo Pankki, Aktia, Säästöpankki, Paikallisosuuspankki, Nooa, Handelsbanken, Tapiola, Ålandsbanken, S-Pankki. and certain credit institutions.

More information about Paytrail is available on the Paytrail website.

PayPal

In order to use PayPal payment method, you must have a personal PayPal account from which the transfer is done. More information about Paypal is available on the Paypal website.

 

  1. SHIPPING AND DELIVERY TIME

Delivery time of our products depend on the product’s availability and the destination of the delivery. We reserve the right to deliver the orders in multiple deliveries.

Shipping fees depend on the chosen delivery method. For international deliveries your delivery options, weight of the shipment and costs are determined on your zip code and country.

You will be shown the available delivery methods and shipping fees before you check out. Please note that we use external service providers for carrying out shippings.

Local Pickup
You can collect your order from chosen Local Pickup location when you receive a message that your order is ready for pickup. Bring your confirmation email when you come to collect your order.

Shipping in Finland
All orders in Finland are shipped by Posti – Postipaketti -service.

Shipping in EU:
Orders inside EU will be shipped by Posti Parcel Service or by DHL Home Delivery.

Other countries:
International orders are shipped by United Parcel Service (UPS) – Express Saver -service or by DHL Home Delivery.

We are not responsible for any delivery delay.

 

  1. RETURN POLICY

Consumers have the right to cancel their order placed through the online store and return the product within 14 days of receiving of the order.

The returned product must be unused and capable of being resold.

Customer is responsible for paying the return shipping charges. Return costs will be refunded only in cases where we have made a mistake (e.g. sent you a wrong size/item), the product was damaged during delivery or the product is faulty.

Return process starts always by filling first our Return Form (CLICK HERE).
The product must be packaged either in its original packaging or in a similar manner.

Please note that your return must has sufficient postage paid.

Return address:
Junttan Oy
Attn: JUNTTAN SHOP RETURN
Hikiäntie 1303
05820 Hausjärvi
FINLAND

junttanshop@junttan.com

 

  1. LIABILITY

We are not responsible for delays or damages due to any obstacle beyond our influence. These type of force majeure situations include unusual natural phenomena, disturbances in transportations, and strikes or trade or export prohibitions.

We are also not responsible for any disturbances, interruptions or downtime of the online store.

Consumers

These terms do not limit Junttan’s liability under applicable consumer protection laws, such as liability for defects.

The customer must give notice of a defect of an item within a reasonable time from detecting the defect, however, preferably no later than within 30 days.

Companies

Junttan is not responsible for any consequential or indirect damage. Our aggregate maximum liability for damages shall be limited to 100% of the purchase price.

 

  1. INTELLECTUAL PROPERTY RIGHTS TO THE CONTENT OF THE ONLINE STORE

The content of Junttan online store, including pictures, videos, texts, product information, trademarks and charts are property of Junttan and/or it’s partners or licensors. Unauthorized use or copying of the contents or material of the Junttan online store is prohibited.

Junttan is a registered trademark.

 

  1. PERSONAL DATA AND DATA PROTECTION

We are responsible for processing and storing customer data carefully. For more information regarding the processing of personal data and data protection please read our Privacy Policy.

 

  1. APPLICABLE LAW AND DISPUTES

These Terms are governed by the laws of Finland, excluding its provisions regarding choice of law.

Any disputes that cannot be solved by negotiations, shall be subject to the exclusive jurisdiction of the Finnish courts.

Consumers can also seek advice from the Finnish Consumer Advisory Services (Kuluttajaneuvonta) or contact the Finnish Consumer Dispute Board (Kuluttajariitalautakunta) for a recommendation.

 

Contact Us

How can we help you?

  • Technical & manual requests, for faster help, please contact Junttan Service Desk
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